Terms & Conditions

§ 2 Not an employment placement service (§ 296 SGB III)

Procursa is a coaching and materials-creation service. The deliverables are application documents (CV, cover letter, profile rewrites for career networks) and coaching on application strategy and interview preparation.

This service is not an employment placement service. Procursa does not enter into a placement agreement with the client and undertakes no contractual obligation to procure employment for the client.

Fees are due regardless of application outcome. There is no guarantee of placement, interview invitations, or any specific employer response.

Where Procursa recommends potential employers or job postings during the engagement, these recommendations serve only to orient the client. The client applies on their own initiative; a placement service for a success fee is not part of the engagement.

§ 3 Scope of services and type of contract

Procursa provides coaching and materials-creation services relating to job applications: the creation and optimisation of CVs, cover letters, and career-network profiles; strategy and coaching sessions; interview preparation; and research output on potential employers. The specific scope follows from the chosen package and any add-ons:

• – PRO-01 (€ 150): rewrite of CV and cover letter (ATS-oriented).
• – PRO-02 (€ 390): application bundle: CV, cover letter, one strategy session (30 minutes), and revision rounds within the agreed scope.
• – PRO-03 (€ 750): Career Co-Pilot over 14 days: application documents, strategy sessions, interview preparation, and accompanying feedback within the agreed scope.

Where a service consists of creating specific application documents, it is a contract for work (§ 631 BGB) with acceptance of the result. Where a service consists of advice, strategy, or coaching sessions, it is a service contract (§ 611 BGB); no particular outcome (in particular no application or placement success) is owed in that respect. Packages with mixed components are assessed according to the character of each individual service.

§ 4 Conclusion of contract

The presentation of services on the website does not constitute a legally binding offer but an invitation to place an order. The client places an order through the intake/order form or by email. The contract is concluded when Procursa accepts the order in text form (for example by email order confirmation) or begins providing the service.

The contract language is German. Procursa provides the client with confirmation of the contract, including the contractual terms, on a durable medium (for example email) within a reasonable period after the contract is concluded, at the latest when the service begins (§ 312f Abs. 2 BGB). These terms can also be viewed and saved on this page at any time.

§ 5 Prices (small business)

The fixed prices stated on the services page apply (PRO-01 € 150, PRO-02 € 390, PRO-03 € 750, plus any chosen add-ons and rush surcharges). Add-ons and rush surcharges are separate services at the fixed prices stated for each.

All prices are final prices. Procursa is a small business within the meaning of § 19 UStG; no value-added tax is therefore charged or shown.

§ 6 Payment and default

The fee is due for payment when the contract is concluded, unless agreed otherwise. If the client requests that the service begin before the withdrawal period (§ 7) expires, the fee is due before the service begins.

Payment method: SEPA bank transfer (payment in advance). In the case of payment in advance, the right of withdrawal under § 7 remains unaffected.

If the client, as a consumer, falls into default of payment, the debt bears interest during the default at five percentage points above the base rate (§ 288 Abs. 1 BGB). The right to claim further damages caused by the default remains unaffected.

§ 7 Right of withdrawal for consumers (withdrawal instructions)

Consumers have a statutory right of withdrawal for contracts concluded by distance selling. The following withdrawal instructions apply. The binding text is the German "Widerrufsbelehrung" in the German version of these terms (statutory model pursuant to Anlage 1 zu Art. 246a § 1 Abs. 2 EGBGB); the translation below is for information only.

Right of withdrawal You have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day on which the contract is concluded.

To exercise your right of withdrawal, you must inform us (Procursa, Anton Shakin, Bernhard-Göring-Straße 86, 04275 Leipzig, email: hi@procursa.de) of your decision to withdraw from this contract by a clear statement (for example a letter sent by post or an email). You may use the attached model withdrawal form for this, although it is not mandatory.

To meet the withdrawal deadline, it is sufficient that you send your notification of the exercise of the right of withdrawal before the withdrawal period expires.

Consequences of withdrawal If you withdraw from this contract, we shall reimburse you all payments we have received from you, including delivery costs (with the exception of the additional costs arising from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and at the latest within fourteen days from the day on which we receive notification of your withdrawal from this contract. For this reimbursement we use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this reimbursement.

If you requested that the services should begin during the withdrawal period, you must pay us a reasonable amount corresponding to the proportion of the services already provided up to the time you notify us of the exercise of the right of withdrawal in respect of this contract, compared with the full scope of the services provided for in the contract.

End of withdrawal instructions.

Supplementary note on early expiry (not part of the statutory withdrawal instructions): your right of withdrawal expires under § 356 Abs. 4 BGB if we have fully performed the service and only began performing it after you gave your express consent and at the same time confirmed your knowledge that you lose your right of withdrawal upon our full performance of the contract. We obtain this consent before the service begins, by means of a separate, non-pre-ticked checkbox with the following content, and confirm it to you in text form: "I expressly request that Procursa begin the service before the 14-day withdrawal period expires. I am aware that my right of withdrawal expires upon full performance of the contract by Procursa."

§ 8 Model withdrawal form

§ 9 Cancellation and refunds

Independently of the statutory right of withdrawal (§ 7), the following applies to voluntary cancellation. This provision does not restrict the consumer's statutory right of withdrawal; within the withdrawal period, the right of withdrawal under § 7 always takes precedence.

• – Cancellation before work starts: full refund.
• – Cancellation after the intake form is complete but before the first draft is delivered: 50% refund.
• – Cancellation after the first draft is delivered: no refund; the revision rounds still apply within the agreed window.

For quality concerns, the revision rounds (§ 10) are the primary resolution mechanism, not a refund.

§ 10 Revision rounds

Each package includes revision rounds within the package-specific window (PRO-01: two rounds, 7 days from delivery; PRO-02: two rounds, 14 days from delivery; PRO-03 by separate agreement). Revision rounds are the resolution mechanism for quality concerns. Revision requests relate to the agreed scope; subsequent extensions of scope are agreed separately.

§ 11 Client cooperation

The client provides Procursa with the information needed for the service in good time, in full, and accurately, in particular accurate details of their own career history, the relevant job posting, and feedback within the agreed revision window (§ 10).

The client warrants that the information provided is truthful. Procursa creates documents exclusively on the basis of the facts approved by the client and invents no positions or qualifications (see § 13).

Delivery dates and deadlines are extended by the period during which required cooperation or information from the client is outstanding.

§ 12 Consumer dispute resolution

We are neither obliged nor willing to take part in dispute resolution proceedings before a consumer arbitration board.

Note: Since 20.07.2025 the European Commission no longer operates a platform for online dispute resolution (the OS platform); a corresponding link is therefore omitted.

§ 13 Use of AI and transparency

We use AI as a production tool for job-posting analysis, keyword mapping, structural suggestions, and quality checks. Every final application is reviewed editorially by a human, checked for plausibility, and created exclusively from the facts you have approved. No invented positions. No mass applications. No automatic submission without your approval. The use of AI is disclosed with every deliverable.

§ 14 Liability

Procursa is liable without limitation for damage arising from injury to life, body, or health caused by a negligent or intentional breach of duty, and for other damage caused by an intentional or grossly negligent breach of duty.

For other damage caused by a simple negligent breach of a material contractual obligation (cardinal obligation), liability is limited to the foreseeable damage typical for the contract. Material contractual obligations are those whose fulfilment makes the proper performance of the contract possible in the first place and on whose observance the client may regularly rely. For a simple negligent breach of non-material contractual obligations, Procursa is not liable.

Liability for fraudulently concealed defects and under an assumed guarantee remains unaffected.

No further liability exists; in particular, no liability is assumed for the success of an application. No application, interview, or placement success is owed (§ 2, § 3). This delimitation of outcome is not a limitation of liability within the meaning of § 309 Nr. 7 BGB.

The above limitations of liability also apply in favour of Procursa's vicarious agents. Liability under the Product Liability Act remains unaffected.

§ 15 Data protection

The privacy policy at /en/privacy applies. Order documents are deleted 30 days after delivery, unless a follow-up order exists.

§ 16 Final provisions

The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods. For consumers, this choice of law applies only insofar as it does not deprive the consumer of the protection granted by mandatory provisions of the law of the state of their habitual residence.

Should individual provisions of these terms be or become invalid or unenforceable, the validity of the remaining provisions is unaffected.

Amendments or additions to the contract require text form.